Class Cancellation Policy

A huge part of designing our showroom - JTA HQ in Kogarah, was with the intention to create a beautiful workshop space. And over the years we have been lucky enough to host some incredibly talented local and international teachers.

Classes are often limited in number, meaning they do often sell out quickly. We encourage you to leave your email for an automated notification if any additional spaces become available or please feel free to contact us directly on info@japanesetools.com.au.

We understand circumstances sometimes change and if you need to cancel a booked spot we will offer a no questions asked refund 14 days prior to the class date. Any time closer to the class date, we will have to fill the spot first before offering a refund.

If you simply forget the class date or are a no show on the day, we cannot offer a refund or credit.

As we are hosting the classes for our teachers – Tools Bucks cannot be used towards the classes, and although some teachers may offer a discount on multi-day courses, this is not a general rule across all classes.

We can't wait to welcome you into our space to learn a new skill and craft. If you have any questions, please feel free to contact us on 02)95273870.